Listed below are the most commonly requested accommodations. Specific barriers to academic inclusion are discussed with students, and other accommodations may be provided on a case-by-case basis.
Please review our Academic Accommodation Application Guide for requesting accommodations.
Academic Accommodations
Accommodations for Exams and Quizzes
Exam Accommodations
Please Note: UCF ID’S or OFFICIAL PICTURE ID’S are REQUIRED for testing. NO EXCEPTIONS WILL BE MADE.
In-Person Exams to be Taken in Student Accessibility Services (SAS)
This information is for students connected with SAS who are approved for testing accommodations and who want to use the accommodations for a course exam administered to the class in-person on campus. For Keon Testing Center Exams and Engineering EPC exams, see the respective sections below.
Students must submit their accommodation requests (Course Accessibility Letter request) before booking a test. Students should book their exam with SAS in the Knights Access portal if they wish to receive accommodations for exams that would normally be proctored in class. Students must book or modify a test request at least 5 business days prior to the date of the exam. Students who need accommodations for a Math MALL exam should follow this same process.
If you modify your exam request less than 5 business days before your exam, the request will be considered late and will have to be approved by the testing staff. SAS cannot guarantee we will be able to process late requests. In these cases, exams will need to be taken in the classroom without accommodations.
Students must receive permission from their professor to test at a date or time other than when the class is testing. This includes early start times. For example, if a student has back to back classes and needs to start early to allow for the accommodation of extra time, the student must communicate with the professor and receive permission for a different start time than the class. SAS will verify different start times with the professor prior to the start of the exam.
When submitting a test request, please be sure to select the appropriate accommodation that you will need specifically for that exam/quiz. SAS encourages students to book all tests at the start of each semester.
See below a list of step by step “How To’s”
- How to Submit an Exam Request
- How to View Upcoming Exams for the Current Term in Knights Access
- How to Submit a Late Exam Request
- Final Exam Schedule
Please contact SAStesting@ucf.edu with any inquiries that you may have.
FOR STUDENTS TAKING CLASSES ON THE DOWNTOWN CAMPUS:
The testing accommodation process is the same for students taking classes Downtown, with some changes to the Testing Center rules. Please review the changes in the Downtown Testing Center Rules. The Testing Center is located on the 2nd floor, Room 210 of UnionWest. The Testing Center is open Monday – Friday, 8:00am- 5:00pm.
For more information, email the Downtown SAS Office: sasdowntown@ucf.edu or the Downtown Testing Center: DTCtestingCenter@valenciacollege.edu.
FOR STUDENTS TAKING CLASSES ON THE ROSEN CAMPUS:
The testing accommodation process is the same for students taking classes on the Rosen campus. Be sure to submit test requests on time. The Rosen Testing contact will let you know where to report for your test. If you have any questions, email sastesting@ucf.edu.
Online/Webcourse Exams at Home (Whether Course Online or In-Person):
This information is for students connected with SAS who are approved for exam accommodations and who want to use the accommodation for courses in which exams are taken at home using a proctoring service, Zoom or Webcourses. This online test/quiz information applies whether the actual course is online or face-to-face.
Students must confirm the need to use extended time for EACH online exam or quiz with their professor at least two business days prior to the exam. The professor (not SAS) programs the extra time through the online format being used. It is the student’s responsibility to initiate communication with the professor. Be sure that you have requested your accommodations and your Course Accessibility Letters have been sent first. Students should receive confirmation before the exam that the extra time will be added rather than assume the time will be programmed. Students can contact SAS if any concerns about arranging this accommodation.
On the day of the test and if the student has requested more time at least two business days in advance but the additional time was not added by the professor, the student should immediately contact the professor and SAS rather than begin the exam.
If the student did not request extra time two or more business days in advance of the online test, and if the exam is not programmed to include extra time on the day of the test, the student is expected to take the exam under standard time conditions. The accommodation does not apply at that point.
Extended Time Accommodation
Evaluation & Proficiency Center (EPC)
*THIS IS ONLY FOR STUDENTS TAKING ENGINEERING EXAMS THAT ARE REQUIRED TO BE TAKEN IN THE EPC*
Students connected with Student Accessibility Services who have the accommodation of extended time are able to take their exam in the EPC if they contact their professor at least two business days in advances to request the extra time be set up. Please be aware that the EPC cannot guarantee a distraction-reduced environment or any other accommodation(s) other than extended time. If at any time you would like to use your additional accommodations, please schedule an exam with the Testing Team at Student Accessibility Services, by logging into Knights Access on the SAS homepage.
CBA Keon Testing Center
*THIS IS ONLY FOR STUDENTS TAKING BUSINESS EXAMS THAT ARE REQUIRED TO BE TAKEN IN THE KEON TESTING CENTER*
The CBA Keon Testing Center allows students connected with Student Accessibility Services who have the accommodation of extended time to take their exam in the facility. Please be aware that the CBA Keon Testing Center cannot guarantee a distraction-reduced environment or any other accommodation(s) other than extended time. If at any time you would like to use your additional accommodations, please schedule an exam with the Testing Team at Student Accessibility Services, by logging into Knights Access on the SAS homepage.
If you would like to receive extended time while completing your exam in the Keon Testing Center, please submit the form below. This form only needs to be submitted once per semester. Note: Please allow 1 to 2 business days for this form to be processed.
Notetaking Support
UCF students interested in receiving accommodations through Student Accessibility Services (SAS) must first attend a Welcome Meeting to discuss academic barriers regarding notetaking.
The Notetaking Technology Accommodation is the primary way for removing the barriers regarding taking notes at UCF. Student Accessibility Services provides free notetaking resources for students approved for the Notetaking Technology Accommodation. The student may use other technologies of their choosing to capture lectures including their own laptop computer or other recording hardware/software.
Notetaking Technology Provided by SAS
A hardware digital audio recording device may be loaned out for a semester by completing the Loan Request Form.
Hardware devices available include:
LiveScribe SmartPens sync a recording of the lecture to notes taken so that it is easier to go back and listen to particular parts of a lecture or review notes. For more information, please visit our Accessible Technology page.
Please note that these devices must be returned to SAS at the end of the semester. A hold may be placed on a student’s account if the student fails to return the device.
SAS also provides software licenses for Otter.AI and Genio Notes.
When notetaking technology does not provide the needed access, students may need to schedule an Additional Accommodations meeting with Student Accessibility Services, 407-823-2371, sas@ucf.edu, to explore additional options to ensure that you have access to the lecture content you need.
Accessible Technology
Accessible technology (AT) supports individuals with diverse abilities by incorporating universal design principles, allowing each person to interact with technology in the way that works best for them. It includes hardware, software, and systems that enhance the functional capacities of people with disabilities. Select assistive and accessible technologies are available for loan to students registered with SAS or to UCF departments on a first-come, first-served basis, with all items to be returned in good condition within the agreed lending period.
Alternative Formats
Alternate text formats are also referred as “alternative media”.
SAS Offers assistance to qualified students in obtaining alternate formats for textbooks and other course reading materials.
The most common types of alternate reading formats are produced as Braille, enlarged print and electronic text (e-text). E-text and digital text often refers to any text that can be read electronically in a computer environment with software programs such as JAWS and Kurzweil 3000 or using listening equipment.
E-text (most popular format)
E-text and digital text often refers to any text that can be manipulated or read electronically in a computer environment with the help of software programs such
as JAWS or Kurzweil 3000. A video is available that will help guide you through the E-text accommodation process.
Bookshare
This non-profit organization has a large collection of book titles already in digital format. SAS can provide eligible students with a free membership when a publisher decides to distribute their E-text through the Bookshare library.
Communication Access Services
Communication Access Services ensure that all members of the UCF community can fully engage with events, courses, and campus activities by providing equal access to spoken information. These services include requesting captionists or interpreters for UCF events, real-time speech-to-text captioning, closed captions and transcription for course content, and American Sign Language (ASL) interpreting.
Attendance, Exam and Assignment Adjustment (AEAA)
What is it?
Attendance, Exam and Assignment Adjustment (AEAA) is appropriate when a student has a chronic physical or mental condition/disability with brief, periodic flare-ups that legitimately impact course attendance/assignments on occasion.
The AEAA accommodation is specifically designed to build in a slight amount of flexibility around attendance, test dates and course deadlines to specifically address the impact of a brief, periodic health or medical experience that interferes with these course activities.
If a student anticipates missing class, a test, or a deadline due to a periodic flare-up associated with a chronic medical condition, the student should connect with SAS to explore reasonable accommodation options.
If approved, AEAA will involve coordination with instructors to determine how it applies to each course. Flexibility will vary depending on course objectives and structure.
The AEAA often does not apply to routine medical appointments related to a health or medical condition because students generally have the opportunity to select an academic schedule or adjust an appointment schedule to eliminate conflicts..
How to Initiate the Process for AEAA
Students approved for AEAA through the reasonable accommodation process can choose one of two coordination options for each course:
Student & Faculty Coordinated
- Request your Course Accessibility Letters.
- Contact your professor to create a written AEAA – Student Initiated Plan or finalize a plan via email
- The plan must be finalized before any absences or missed work.
- AEAA only applies to disability-related flare-ups, not routine appointments or absences for non-AEAA approved reasons.
OR
SAS & Faculty Coordinated
- Start this option by completing the AEAA Course Request Form.
- SAS will work with your professor to create the plan
- The finalized plan will be ready in Flex Plan with Knights Access within 7-10 days.
- You’ll receive an email when it’s ready.
Important:
- Start the process early in the semester. Do not wait until after something is already missed or until you have a flare up to make a plan. AEAA is not retroactive.
- Deadline for AEAA – SAS and Faculty Coordinated is the respective semester’s withdrawal deadline ( found on the UCF Academic Calendar). After this deadline, you can still do the AEAA – Student and Faculty Coordinated plan.
- If you experience a course or professor-related accommodation situation that concerns you, contact SAS as soon as you feel reasonable access is not happening; SAS cannot promise an outcome to your personal satisfaction but does promise to consider all relevant variables to determine reasonable access and accommodations.
AEAA Limitations:
- AEAA is not intended to support extended absences (more than one week), frequent missed classes, or numerous missed deadlines. In such cases, students and instructors should discuss whether course requirements can still be met. SAS can assist if needed.
- If an AEAA plan exists, it may need to be revised, or replaced, based on the situation. In some cases, reasonable adjustments may not be possible, and the student’s final grade may be impacted should the student choose to stay in the course. The student may also need to consider a course withdrawal.
Please review the additional guidelines in the document below for further guidance on using AEAA:
Other ACCOMMODATIONS
Priority Course Registration
Priority registration will be considered as a reasonable accommodation in select instances. With this accommodation, students are eligible to register at the beginning of the fall (for spring classes) and spring (for summer and fall classes) registration cycles. Priority registration is not an option in the summer for incoming students. Students may discuss this accommodation with their Accessibility Consultant during their initial meeting or may inquire by contacting us at sas@ucf.edu. Requests are considered but not guaranteed.
Students with priority registration will be able to register on the first day that registration opens for a given term. The UCF Academic Calendar has registration dates for each term, as well as when a student’s enrollment date and time will be available in myUCF. Students are responsible for seeing their academic advisor, planning for appropriate classes, signing into myUCF on a computer to view the schedule of available classes, and registering for courses at or after their scheduled registration appointment time.
Course Substitutions
Students may request to have a course substituted, typically a math or foreign language course, if they are unable to complete the course due to their disability. Students must provide information that supports the case that the student would not be able to pass the course, even with reasonable, appropriate accommodations. If a course is required for the student’s major, even if a substitution may be appropriate from a disability perspective, the major department will need to determine if the course is essential for the specific degree or if a substitution is reasonable.